Meet the Koop Team | Built by Koop
Meet the Koop Team

Two generations.
One standard for execution.

Built by Koop brings together deep manufacturing and operational-improvement experience with modern systems thinking, automation, and AI-enabled visibility. We help teams build better systems so they can run better business.

Kurt and Courtney Middelkoop together at the coast
Kurt & Courtney Middelkoop Built by Koop
Performance · Systems · Execution
Built on experience and momentum

The best improvements happen when practical experience meets a fresh perspective.

Kurt and Courtney combine engineering discipline, direct operational experience, and a shared belief that strong results come from well-designed systems—not constant firefighting.

Whether the opportunity is on the manufacturing floor, inside a customer workflow, or across disconnected business tools, Built by Koop helps teams make work clearer, reduce friction, and create practical improvements that last.

01

Start with the real work

Understand what is happening today before prescribing a solution. The best answer begins with direct observation, useful data, and team insight.

02

Build practical systems

Use the simplest useful process, tool, automation, or feedback loop that helps people make better decisions and execute more consistently.

03

Make improvement repeatable

Design improvements that can be taught, measured, maintained, and strengthened as the operation, team, and business continue to evolve.

The people behind the work

One team. Complementary strengths.

Built by Koop combines the discipline of manufacturing and industrial engineering with the systems, automation, and visibility tools modern operations need to move forward.

Manufacturing & operational improvement

Kurt Middelkoop

Kurt brings more than 35 years of manufacturing, engineering, operations, and continuous-improvement experience to Built by Koop.

His work is grounded in understanding how an operation actually runs: the movement of materials, the sequence of work, the people doing it, the equipment involved, and the constraints that limit throughput, quality, and responsiveness.

Kurt helps organizations identify the process conditions that create wasted effort and inconsistent execution, then build practical improvements around Lean principles, industrial engineering, standard work, material flow, and operational discipline.

He believes the best improvements are not theoretical. They are clear enough for the team to use, strong enough to hold up under pressure, and practical enough to sustain.

Systems, automation & operational intelligence

Courtney Middelkoop

Courtney brings industrial engineering, business operations, workflow automation, data systems, and high-performance discipline to Built by Koop.

She helps organizations turn disconnected tools and manual follow-up into clearer, more reliable operating systems. Her work includes process design, onboarding and offboarding workflows, CRM and lead processes, dashboards, knowledge systems, and automation.

Courtney works with systems such as Google Workspace, CRM and project-management platforms, Zapier, Make, and n8n to create connected workflows that improve visibility, reduce coordination work, and make the next step easier to execute.

As a modern pentathlete working toward the LA 2028 Olympic Games, she applies the same mindset to business that she brings to training: define the objective, measure performance, build the system, and improve it continuously.

How we work

Practical systems. Measured improvement. Better execution.

We do not believe in adding complexity for its own sake. We begin with the real work, understand the constraint, and build the simplest system that helps people move forward with greater clarity and consistency.

Our role is to bring structure to opportunities that feel complicated, then help teams turn that structure into meaningful progress.

Observe

Make the current process, workflow, constraint, or information gap visible before deciding what needs to change.

Understand

Use engineering thinking, direct observation, available data, and team insight to identify the actual source of friction.

Build

Create a practical improvement through process design, standards, automation, AI-enabled visibility, or connected systems.

Improve

Measure the results, strengthen what works, and build the capability to sustain and expand progress over time.

Start the conversation

Better systems start with a better understanding of the work.

If your team is ready to improve operational flow, connect disconnected systems, reduce manual work, or create clearer visibility, we would like to hear what you are working on.

Start a conversation